Hello! My name is
Jaechan Yoo
Product Manager
Chef
I went into engineering because I wanted to be Iron Man. Unfortunately that didn't pan out.
Product Manager
Jaechan Yoo
Biography
Howdy! I’m a product manager with experience working cross-functionally with business, technical and UX teams to solve and prevent problems for users! I've been a product manager for B2C & B2B teams in both an established company and start-ups. I have experience developing and managing telecommunication, fintech, and SaaS products. My strength lies in defining product strategy, identifying opportunities, and design thinking & development. I love making customers awesome with each product I work on.
What I do?
Product Vision and Stratgey
Working with a pre-seed startup and an established telecom company, I understand what a product’s vision should be to deliver the best user experience regardless of the size of user base.
Opportunity Hypotheses
Through product pitches, I’ve created and validated opportunity hypotheses for products and features.
Consulting
I love talking with founders about their ventures and how they can accomplish product-led growth for their companies.
Testimonials
Jaechan is an outstanding product manager. He has a keen eye for detail and understands how to translate customer feedback into actionable product improvements. Jaechan is also a great communicator, which enables him to effectively collaborate with cross-functional teams. I always enjoyed working with Jaechan and would recommend him without hesitation.
Jon Christensen
CEO at Bidmii
Jae worked as a Product Manager on my team in a co-op position for over a year. With Jae’s technical background, keen sense for business, and can-do attitude he began contributing to the team immediately. He took full advantage of the opportunity to learn from those around him and took it upon himself to seek out external resources such as the Product School certificate, quickly evolving from “Co-op/Intern” to "Product Manager.” Jae became an integral and reliable member of the team responsible for driving new feature releases for Bell’s Wi-Fi mobile app and browser-based Email application.
David Johnston
Senior/Group Product Manager at BellExperience
Lead Product Manager
May 2022 - Aug 2022
Bidmii
Bidmii is a marketplace that brings together a fragmented industry for homeowners and contractors where homeowners can easily hire reliable and trusted contractors to complete their projects; and contractors can easily connect with qualified homeowners allowing them to focus on getting the job done. As the company’s first and only product manager, I introduced agile methodologies to the small team operating for over 6000 users. Bidmii Pro, through iterative deployment, was released as the company’s first initiative in a monetization strategy that introduced $60,000 in ARR. I also led the strategy and execution on a national expansion through roadmapping that increased our total homeowner and contractor user base by 37%.
Product Manager
Feb 2021 - Dec 2021
Afino
Afino is a pre-seed SaaS startup aimed at building stronger distributed teams by driving more meaningful connections. Being such an early startup, I helped the company establish its north star metric to clearly define how the company of the success will be measured. I also helped launch the core features for their main product including the Afino profile.
Product Manager
May 2021 - Aug 2021
SA Capital
SA Capital is a private trading and investing group that provides a community in which customers can learn and educate themselves from live discussion, trade ideas, educational content, and other resources. For SA Capital, I helped the group launch 5 products: Investing, Forex, Crypto, Equities, Platinum packages. Each product entailed defining a use case along with user segments and aligning the group’s core values with each product. With the launch, I worked closely with the CMO on the go-to-market strategy. This involved looking into customer acquisition channels along with customer messaging and insights to determine how to best position each product.
Product Manager
May 2021 - July 2021
Apple
AS a side project, I simulated the role of a product manager at Apple and created a value-add on feature to Apple’s existing clocks app. The purpose of this project was to identify a problem with its customer segmentations and personas that each would have their pain points. Then a few solutions were identified to address those pain points and supplemented with user stories. Once the solution was selected, wireframes were created and a brief go-to-market and launch strategy were planned. The problem I identified was to address the $411B US loss in productivity from failing to wake up in the morning.
Product Manager
June 2020 - August 2021
Bell
Bell is Canada's largest telecommunications company, providing mobile phone, TV, high speed and wireless Internet, and residential home phone services. During my time at Bell I managed the Bell Wi-Fi App along with Bell’s email product, Webmail. For the Bell Wi-Fi App, I launched app releases that included 3-4 features per release for 315K MAU. For Bell Webmail, I implemented a migration to a new UI and back-end for 300K MAU effectively increasing mobile usage by 20% and reducing call rates by 50%.
Strategy Consultant
April 2018 - April 2020
QUBE
Queen’s University Business and Engineering (QUBE) is a student-run multi-operational corporation whose consulting division is primarily focused on technology and operations services, while still allowing for management and pure strategy projects to be undertaken. For a high-tech mid-market transportation player, our team acquired approval from the president of a region for the implementation of our client’s multi-billion-dollar transportation system. For an AI/ML startup, we provided our client with quantitative & qualitative data to pitch to VC firms and investors.
Education & Skills
- 2017-2022
Bachelor of Applied Science and Engineering
Queen's University
- 2021
Product Manager Certificate
Product School
UI/UX
85%Data Analytics
80%Napping
100%Digital Marketing
88%Coffee?
I'll get the donuts
Always available for a good ol' chat. Feel free to contact me!
- jaechanyoo@gmail.com
- +1 902-989-0496